# Emails from Checkly - Checkly Docs

> Which emails Checkly sends you, how to turn off the weekly summary email, and which account emails you always receive.

Source: https://www.checklyhq.com/docs/admin/email-notifications/

---

Back to top
- Alert emails
- Weekly summary
- Account and billing emails
- Checkly platform status

Admin

# Emails from Checkly

Which emails Checkly sends you, how to turn off the weekly summary email, and which account emails you always receive.

Checkly sends a few kinds of email. Some you control yourself, others are part of running your account.

## ​ Alert emails

Alerts about your checks are sent through [alert channels](https://www.checklyhq.com/docs/communicate/alerts/channels). To change who gets alert emails, or to stop them, edit the email alert channel or which checks are subscribed to it.

## ​ Weekly summary

Checkly sends a weekly summary email about the checks in your account. To turn it off:

- Open **Settings** and, under **Account**, select [Preferences](https://app.checklyhq.com/settings/account/my-preferences).

- Under **Notifications**, turn off **Yes, send me the weekly summary email**.

The setting only changes your own emails, and only for the account you have selected. If you’re a member of several accounts, change it in each of them.

## ​ Account and billing emails

Some emails are part of running your account and can’t be turned off, for example invitations, usage and quota warnings, payment problems and plan changes. Usage, billing and payment emails go to members who can [change plan and billing](https://www.checklyhq.com/docs/admin/team-management/permissions): Owners, Admins and custom roles with that permission. Payment emails also go to the billing email address of your subscription. On the Hobby plan and during a trial, quota emails go to every member.

## ​ Checkly platform status

Checkly’s own [status page](https://is.checkly.online/) shows incidents and maintenance affecting Checkly. Subscribe there to get updates by email.

Was this page helpful?

[Suggest edits](https://github.com/checkly/docs/edit/main/admin/email-notifications.mdx)[Raise issue](https://github.com/checkly/docs/issues/new?title=Issue%20on%20docs&body=Path:%20/admin/email-notifications)

[Changing your email or password in Checkly Previous](https://www.checklyhq.com/docs/admin/changing-your-email-password)[Deleting your Checkly account Next](https://www.checklyhq.com/docs/admin/deleting-your-account)

[x](https://x.com/checklyhq)[github](https://github.com/checkly)[linkedin](https://linkedin.com/company/checkly)

[Powered by This documentation is built and hosted on Mintlify, a developer documentation platform](https://www.mintlify.com/?utm_campaign=poweredBy&utm_medium=referral&utm_source=checkly-422f444a)