This section covers all aspects of administering your Checkly account, from managing team members and permissions to setting up advanced security features and API access.

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Team Roles

When inviting a team member to join your account you can assign one of four roles that all have different access patterns.
  1. Owner
    • Can change the team name.
  2. Admin
    • Can invite, edit and remove other team members.
    • Can change the account settings.
  3. Read & Write
    • Can create, update and delete checks.
    • Can create, update and delete alert settings of individual checks.
    • Can create, update and delete maintenance windows.
  4. Read Only
    • Look, no touch.
Only the initial account creator has the Owner role. You can always change any assigned roles after a teammate has joined your team.
Roles are staggered, so any role higher up the totem pole has all the rights of the roles below him/her.

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Adding Team Members

Learn how to invite new users to your account and manage their access levels. Learn more about adding team members

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Transferring Ownership

If you have the Owner role, you can transfer the ownership to another team member. Just click the “Transfer ownership” button at the bottom of the Members page and follow the instructions. The owner account will be downgraded to Admin role.

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Account Management

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Email and Password Changes

Manage your login credentials and account information securely. Learn about changing your email or password

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Security

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Multi-Factor Authentication

Add an extra layer of security to your account with MFA using authenticator apps. Set up multi-factor authentication

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Single Sign-On (SSO)

For enterprise customers, Checkly supports SSO integration with your existing identity provider. Learn about SSO options Available SSO Protocols:
SSO is only available for Checkly’s enterprise plans.

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API Access

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Creating API Keys

Generate API keys for programmatic access to your Checkly account through the REST API and CLI. Learn about creating and managing API keys API Key Types:
  • User API Keys - Tied to individual users with inherited permissions
  • Service API Keys - Account-level keys for CI/CD and automation (Enterprise only)

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Getting Help

If you need assistance with any administrative tasks or have questions about account management, please contact Checkly Support.