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Checkly publishes its security, privacy and legal information on its website. This page points you to the right place for each topic.

Security and certifications

Checkly is SOC 2 Type 2 compliant and GDPR compliant. The FAQ on the Checkly security page covers what data Checkly stores, encryption, data retention, and where your data is stored.

Data Processing Addendum

If you’re established in the EEA, the UK or California, or you provide Checkly with personal data of individuals located there, the Data Processing Addendum is part of the Checkly Terms of Use. See section 5.2, under 5. Compliance, in the Terms of Use.

Privacy policy

The Privacy Policy describes how Checkly collects, uses and discloses your information, which third-party providers it uses, and how long check results are retained on each plan.

Reporting a security issue

The Security Response page describes how to report a vulnerability. Send urgent reports to security@checklyhq.com. Checkly acknowledges your report, investigates the issue, and credits you for the discovery once the issue is resolved.

Deleting your account and data

If you’re the account owner, you can delete your Checkly account yourself: open Account settings > General, and in the Danger zone section click Delete my account. Deleting your account is permanent and removes all checks, data and account history. See Deleting your Checkly account for the full steps and requirements. To have Checkly delete your personal information, email support@checklyhq.com, as described in the Privacy Policy.